CA - ON - Brampton

Job Description

IT Weapons, a division of Konica Minolta Business Solutions (Canada) Ltd. is a managed IT services, cloud solutions and consulting firm that has won over 30 awards for service excellence and technical leadership, and are ranked among the top 50 IT service providers in North America.

Network Operations Consultant will be able to communicate effectively with clients.  They will be able to remote support network systems including wireless, WAN, LAN, firewalls, IP routing and switching technologies.  Be responsible for day-to-day network maintenance and operations tasks along with escalations.  The successful candidate will have excellent troubleshooting skills and be able to work well within a team or independently. 


  • Complete Networking Consulting projects (network design, network assessments and implementations) in a timely manner
  • Perform regular analysis of network connectivity through the LAN/WAN infrastructure
  • Configuration of SNMP monitoring, traps, and more to support and provide implementation
  • Provide expert technical assistance to clients and our Service Desk
  • Provide client user training and feedback
  • Complete daily time entries and project updates in our Professional Services Automation system
  • Manage devices for client base
  • Provide Tier II support for networking issues.
  • Generate and analyze Infrastructure reports
  • Support unified communications and load-balancing implementations leveraging Cisco, ShoreTel and Citrix, Fortigate, Riverbed, and Barracuda technologies
  • Provide expert technical assistance to clients and our Service Desk
  • Provide client user training and feedback
  • Work on-call on a rotational basis and conduct maintenance activities outside office hours occasionally.

 Experience Required

  • 5 + years working with Cisco switches and routers
  • 3 + years working with firewalls e.g. Cisco ASA 55xx, Fortigate etc.
  • 3 + Citrix NetScaler support and administration
  • CCNA is required (Routing & Switching)
  • CCNA Security is a plus
  • CCNP is a plus
  • A thorough understanding of VLANs and dynamic routing protocols (OSPF, EIGRP, BGP, etc.)
  • Experience implementing and troubleshooting enterprise wireless solutions
  • Experience implementing and troubleshooting enterprise routing and switching solutions (VRFs, OSPF, EIGRP, BGP, VLANs, STP, VPC, etc.)
  • Experience supporting and implementing different types of WAN connections and VPN technologies (e.g. MPLS, L2, DMVPN, IPsec VPN, etc.)
  • Citrix NetScaler support and administration
  • Experience with SOC SIEM support a plus
  • Experience with network management and troubleshooting tools (PRTG, Wireshark, etc.)
  • Configuring SNMP monitoring, traps, etc. to support network management
  • Skilled and well versed in Microsoft Office Suite and Visio
  • Candidates must have valid drivers license and 24/7 access to a vehicle.
  • This position will require the candidate to successfully obtain clearance under the Government of Canada Controlled Goods Program. 

Working at IT Weapons

In between our efforts, triumphs, late nights, and dedication to our clients, comes a fast-paced, team-oriented and friendly culture that helps drive the success of our organization. An open concept office and centralized meeting areas help create a casual and collaborative atmosphere. Neckties are cut loose on day one to help emphasize our unique philosophy. Staying fast, efficient, and flawless is our competitive edge. Our team-first approach extends far beyond typical business hours. IT Weapons runs our own internal basketball league, we play weekly competitive hockey, and hosts multiple social events throughout the year. We cut loose with barbecues, poker nights, an annual company retreat, catered gourmet lunches, and more. A team that plays together wins together.

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