Billing Specialist

Billing Specialist
CA - ON - Mississauga

Job Description

Konica Minolta is a Global Fortune 1000 Company that has contributed to the world of imaging technology for decades. No! We are no longer a camera company! However our lens technology has allowed us to succeed in the imaging industry. As we continue to grow and develop innovative software and solutions paired with award winning products, we look for highly engaged people to join our team.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to make work possible from anywhere at any time. Our products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

SUMMARY OF KEY RESPONSIBILITIES
• Maximize Service Billing – Ensures the timely and accurate billing of assigned customer accounts
• Billing Inquires – Provide all internal and external customers with accurate billing information
• Audit Reports – Work through various SAP reports to ensure invoice accuracy
• Customer Service – Works to exceed customer’s expectations
• Adaptable – Is flexible to work various shifts and handle multiple task
• Enforce KM Policy / Procedure – Ensure all policies / Procedures are in place and being followed

KEY RESPONSIBILITIES / DUTIES

• Timely and accurate billing of all customer invoices based on account assignment
• Ensures that all special billing requirements are followed as outlined in the “Cyclical Invoice Information Agreement”
• Review, analyze and action daily, weekly and monthly SAP block reports
• Handle all incoming calls, emails and faxes via call center application
• Investigate and resolve customer billing disputes and ensures that all cancel and rebills, credit or debit memo are processed in a timely manner
• Contact customer to obtain purchase orders, meter reads and other account specific information to ensure accurate invoicing
• Back-up to co-workers during vacations, special projects and other extended leaves
• Perform other duties as assigned by the Billing Manager or Supervisor

SKILLS/QUALIFICATIONS
• Minimum 2 years of billing experience (preferably in SAP)
• Team Player
• Driven by quality and has strong attention to detail
• Customer Service focused with excellent telephone and email etiquette
• Proficient in Microsoft Excel
• Bilingual (written / verbal) would be an asset

What Konica Minolta Offers:

  • Competitive salary and flexible benefits
  • Employer contributions to RRSPs
  • Career Advancement in a fast growing global economy
  • Extensive North American Best in-class Training
  • Being a part of a fun and exciting team that is passionate about offering solutions

Help Konica Minolta and help drive innovation as we transform the workplace of the Future!

Konica Minolta is an equal opportunity employer where diversity and inclusion are built into our culture. Our sustainability initiatives have been recognized globally and received high ratings from socially responsible investing organizations worldwide, such as Energy Star, Blue Angel, Eco-Mark, EcoLeaf, FTSE4GOOD Global, Dow Jones Sustainability Index and Ethibel Sustainability Index. We have also provided the Clean Planet Recycling Program for Konica Minolta customers to recycle imaging consumables – it is our way.






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